Privacy Policy

DATA COLLECTION & PRIVACY POLICY

This Privacy Statement forms part of our terms and conditions for use of the website www.klymitaustralia.com.au (the “website”). Your privacy is important to Klymit Australia (Distributed by SlumberTrek Australia Pty. Ltd. ABN. 96 053 425 782)(the “us”, “we”, or “our”). This Privacy Policy provides information about the personal information that we collect and the ways in which we hold and disclose this personal information. For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.


COPYRIGHT, TRADEMARKS AND LICENCE

Material on the website is Copyright© SlumberTrek Australia. All photography is copyright SlumberTrek and may not be reproduced without permission. Unless otherwise indicated on the website, the material on the website is owned by or licensed to us and is subject to copyright (the “Copyright Material”). You may:

  • only copy or reproduce the Copyright Material for the purpose of browsing the website or making a copy for your own personal, private or research use, provided that such use constitutes fair use under the Copyright Act;
  • not alter or modify the Copyright Material or remove any legal notice associated with it.

SLUMBERTREK PROVIDES THE FOLLOWING PRIVACY STATEMENT:

We are bound by the National Principles under the Privacy Act 1988. A copy of the National Principles Act is available for your perusal upon contact, or you may access a copy from the Office of the Federal Privacy Commissioner.


Please read this Privacy Statement carefully. The purpose of this Statement is to inform you about our collection and use of personal information so that you can make informed choices about how your own information is collected and used.

ABOUT THIS PRIVACY STATEMENT

We are committed to maintaining the privacy and accuracy of your personal information and to protecting information from loss, misuse, unauthorised access, alteration and destruction.
We comply with the Commonwealth Privacy Act 1988 in relation to the management of personal information. This Privacy Statement applies to your use of the website at www.flextailaustralia.com.au
This includes utilising any of our facilities via this website.

DATA INFORMATION COLLECTED

When you use our website, our Internet Service Provider (”ISP”) will record and log for statistical purposes the following information about your visit:

  • your server address and top-level domain name (eg. .com, .gov, etc),
  • the date and time of your visit,
  • when entering from another website, the address of that website,
  • the pages and documents you access during your visit, and
  • the type of browser you are using.

This information is collected through the use of “cookies” (see below).
We will not attempt to identify individual users and we will not collect personal information unless you provide it to us.
If you request information or provide feedback about any of our products or services you will be asked to provide contact details and a mailing address.
We do not collect information about political or religious beliefs, ethnic background or sexual preferences.

The personal information which we collect and hold includes:

  • your name, age, billing and/or shipping address, email address, gender, occupation, telephone number(s) & product ownership history

Opt-Out/Unsubscribe

You can unsubscribe at any time you want to our communications by contacting us or by following the instructions contained in our e-mail communications.

It may take some time to put an opt-out or an unsubscribe in effect so you may still receive communications from us for several weeks after your request is received.

For the avoidance of doubt, by opting–out or unsubscribing yourself from a mailing list of our product or service this will ensure your removal from that particular mailing list but will not guarantee your removal from other mailing lists that we may store your details in as a result of your engagement with a different service or product.

Information from Third Parties

During business, we may collect personal information that is given to them by a third party (for example, a corporate partner of Klymit/SlumberTrek or information that is on a publicly maintained record). This information forms part of the personal information described in this Privacy Policy. We will not intentionally solicit personal information that is unintentionally disclosed.

The information we collect is subject to this Privacy Policy. However, the information collected and stored by the third party remains subject to the third-party's privacy practices, including whether the third party continues to share information with us or with other third parties, the types of information shared, and your choices regarding what is visible to others on that third party's website or service. The third party may allow you to remove the application or feature, in which case we will no longer collect information about you through the application or feature, but we may retain the information previously collected. In addition, we may receive information about you if other users of a third-party website or service give us access to their profiles and you are one of their "connections" or information about you is otherwise accessible through your "connections'" web page, profile page, or similar page on a social networking or other third-party website or interactive service.

Storage of Personal Information

Wherever reasonably practicable, we will store personal information on data servers that are owned and controlled by us and are located within the geographical borders of Australia.

From providing your details, you agree to the disclosure and use of such personal information in accordance with this Privacy Policy, and consent to its disclosure overseas and its use by third parties, including our service providers and such other countries in which those parties or their computer systems may be located from time to time, where it may be used solely for the purposes described in this Privacy Policy, without us being responsible for such use (or for any breach).  Where we use cloud computing services we will use our reasonable endeavours to ensure that such disclosures are in compliance with Australian privacy laws.

USE AND DISCLOSURE OF INFORMATION

Our goal is to use the information you provide to better understand your requirements and provide information to you on products and services that are most relevant to you. We will hold, use and disclose your personal information for purposes including, without limitation:

  • to verify your identity;
  • to improve Klymit Online;
  • to facilitate community competitions and programs;
  • to provide, and to assist us with providing products and services to you, to manage and account for the products and services, and to improve the products and services;
  • to manage our relationship(s) with you;
  • to provide you with information about events, products and/or services that may interest you;
  • to facilitate the internal business operations of Flextail;
  • to promote and market Klymit events, products or services;
  • to undertake research;
  • to enable corporate partners and sponsors of ours, including partner clubs and the digital rights partner/s, as well as their related bodies corporate, to market and promote their products and services to you; and
  • to provide to our third-party service providers in connection with any of the above.

Unless you have instructed us not to do so, personal information may be shared within our business and to third parties who provide us with certain services. These third parties are required to keep your information confidential and use it only for the purposes for which we are permitted to use it.
We undertake not to disclose, sell, rent or trade your personal information. We are obliged, however, to allow law enforcement agencies and other government agencies with the relevant legal authority to inspect our ISP logs if there is an investigation.
Personal information you have provided along with your particular request for information could be forwarded to our head office for follow up of your request by mail, email or telephone.
Information may be used by us for marketing and product analysis. This may include the forwarding of publications and information about special offers, new products or competitions to you by post or by email.

INFORMATION QUALITY

At SlumberTrek our goal is to ensure that your personal information is accurate, complete and up-to-date. Please Contact Us if personal information we hold about you is incorrect or has changed and we will use all reasonable efforts to update the information.

INFORMATION SECURITY

At SlumberTrek, security is a priority. We use technologies and processes such as access control procedures, network firewalls and encryption to protect the security and privacy of information travelling to, from and within our website.

Wherever reasonably practicable, we will store personal information on data servers that are owned and controlled by us and are located within the geographical borders of Australia. However, some of your personal information may be transferred, stored, processed, used or disclosed overseas by us or third-party service providers.

This may happen if our service providers are located overseas, or if transactions, information, services or products have an overseas connection. Where such parties are located overseas, you may have rights to enforce such parties' compliance with applicable data protection laws, but you may not have recourse against those parties under the Australian Privacy Act (Cth) 1988 in relation to how those parties treat your personal information. 

You agree to the disclosure and use of such personal information in accordance with this Privacy Policy, and consent to its disclosure overseas and its use by third parties, including our service providers, in the USA, Canada, UK, Ireland, Gibraltar, China, New Zealand and such other countries in which those parties or their computer systems may be located from time to time, where it may be used solely for the purposes described in this Privacy Policy, without us being responsible for such use (or for any breach).  Where the SlumberTrek and SlumberTrek Partners use cloud computing services we will use our reasonable endeavours to ensure that such disclosures are in compliance with Australian privacy laws.

ACCESSING AND MODIFYING

Should you wish to have access to the personal information we hold about you, please contact us. A fee may apply to such access. Access will be limited to the information you have provided.

COOKIES

A “cookie” is a device that allows our server to identify and interact more effectively with your computer. Cookies do not identify individual users, but they do identify your ISP and your browser type.
This website uses temporary cookies. This means that upon closing your browser, the temporary cookie assigned to you will be destroyed and no personal information is maintained which might identify you at a later date.
We do not disclose domain names or aggregate information to third parties other than to those who assist us with this website and who are under strict confidentiality obligations.
You can configure your browser to accept or reject all cookies and to notify you when a cookie is used. We suggest that you refer to your browser instructions or help screens to learn more about these functions. However, please note that if you configure your browser to not receive any cookies, a certain level of functionality of this website and other websites may be lost.

Children’s Privacy

If you are under 18, you should only use the website with involvement of a parent or guardian. For their protection, we ask that anyone under 18 years of age does not attempt to register with the website or otherwise provide us with any personal information without the consent of a parent or legal guardian.

CHANGES TO THE STATEMENT

We may make changes to this Privacy Statement from time to time for any reason. We will publish those changes on our website. 

Notifiable Data Breaches Scheme

In the event of any loss, or unauthorised access or disclosure of your personal information that is likely to result in serious harm to you, the SlumberTrek and/or SlumberTrek Partners will investigate and notify you and the Australian Information Commissioner as soon as practicable, in accordance with the Privacy Act 1988 (Cth).

CONTACT US

If you would like further information about our Privacy Statement and the management of your information or if you think we have breached any aspect of this Privacy Statement, please contact us using Contact Page.