Warranty Policy

At Klymit, we are committed to the highest level of materials and workmanship. We stand behind our products with a Limited Lifetime Guarantee on our sleeping pads and inflatable products and a 2-Year Guarantee on all other Klymit products. For all warranty claims, simply contact us to begin the warranty claim process with one of our customer service representatives. 

Items will be repaired or replaced at the discretion of Klymit. This warranty does not cover defects or damage arising from improper use or maintenance, normal wear and tear, commercial use, accident or external causes. Unauthorised repair, modification or customisation of your product voids this warranty. If a replacement product is unavailable or discontinued, a comparable product will be substituted.

Klymit Product Warranty

  • Limited Lifetime Warranty for Inflatable Products
  • 2-Year Guarantee on All Other Products

All products covered under warranty will be repaired free of charge. When we've repaired your product or deemed it necessary to provide a replacement, we will cover return shipping to all addresses.If you'd like to return your item, we offer a worry-free return policy. You can return any product purchased from Klymit.com within 30 days of purchase. Return shipping costs may apply, and the item must be in its original condition and packaging to be accepted. For Klymit.com returns, please contact us.


This Limited Lifetime Warranty is offered by Klymit and applies to Klymit branded products (the “Covered Products”). Covered Products are warranted to be free from defects in materials and workmanship for the lifetime of the Covered Products. Klymit will repair or replace with an item of equivalent value, at its option, any Covered Product or component part which is found to be defective under normal use and service, without charge, and within a reasonable amount of time after notification and delivery of the Covered Product (as set forth below), for the lifetime of the Covered Products. The life of the Covered Product means the life of the materials and components of the product. While Klymit uses the very best materials and components for its products, all materials and components eventually wear out with use and exposure over time. A Covered Product’s life is therefore measured by how much use it gets and how well it is cared for -- not its overall age.

This warranty is limited to the original owner of the Covered Product and is not transferable. If the Covered Product was not purchased new from Klymit or an authorised retailer, this warranty is null and void. To be eligible for service or replacement under this warranty, the original owner must provide valid proof of purchase (e.g., a dated sales receipt). Concerning such Covered Products, this warranty supersedes any and all other warranties.

This warranty does not cover normal maintenance and service, ordinary wear and tear, and does not apply to any Covered Products or component parts which have been lost or stolen; or subject to commercial use, corrosion, misuse, neglect, intentional damage, carelessness, accident; unauthorized or improper disassembly, adjustments, modifications, or repairs made or attempted by anyone other than a qualified Klymit employee authorized procedures; or as a result of failure to follow the Covered Product’s operating and care instructions. This warranty does not cover any damage that is cosmetic only and that does not affect the covered Product’s operation or performance (as determined by Klymit in its sole discretion).
Warranty Limitations
THIS WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES FOR THE COVERED PRODUCTS, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KLYMIT’S LIABILITY SHALL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL RETAIL AMOUNT PAID BY THE OWNER OF THE DEFECTIVE COVERED PRODUCT OR COMPONENT PART. KLYMIT SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES WITH RESPECT TO ECONOMIC LOSS, INJURY, DEATH OR PROPERTY DAMAGE, WHETHER AS A RESULT OF BREACH OF THESE WARRANTIES, NEGLIGENCE OR OTHERWISE, EVEN IF IT HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion or limitation of implied warranties and/or incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. This warranty is only valid for residents of Australia. For residents of other countries, please contact the local authorised Klymit products dealer or Klymit Customer Service for assistance.